Support
We usually answer within two working days.
Contact us
Tell us your iPhone model, iOS version, Lexo version (Me → About) and what happened. A screenshot helps.
Delete your account
Open Lexo → Me → Delete account → Delete. Your account, words, cards and progress are erased and Sign in with Apple is disconnected. Can't open the app? Email us from the address linked to your Apple ID and we'll delete it.
Restore my words on a new iPhone
Sign in with the same Apple ID. Your words, cards and progress sync automatically.
Audio or explanations don't load
Check your connection and tap Try again. Saved words and today's reading still work offline. Failed lookups don't count toward your daily limit.
Reminders don't arrive
Open Me → Notifications. If it says notifications are off, tap Open iPhone Settings and allow them for Lexo.
Change my level or language
Me → Level or Me → Language. The next texts adapt to it.
Join the beta
The iPhone beta opens soon through Apple's TestFlight. We'll post the link on the home page.